World Insurance Report 2009 & Market is Expected to Be Wroth $3,997 Billion by the End of 2010

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Transformation strategies can help insurers gain customer share-of-wallet

PARIS — Many of the world’s insurance companies are moving toward multi-distribution models, recognizing that the sale of insurance through multiple distribution networks(1) is a powerful lever for growth, especially in mature markets, according to the World Insurance Report 2009 from Capgemini and the European Financial Management and Marketing Association (EFMA).

The report’s findings draw on a survey of 2,250 distributors and in-depth interviews with 59 senior executives from leading global insurers. The report covers the retail insurance market, including both non-life (including health) and life segments. The World Insurance Report 2009 reveals new insights on the attitudes distributors have toward multi-distribution, the influence insurers have on those attitudes, the necessary steps to a multi-distribution model, and the progress insurers are making in building and leveraging multi-distribution capabilities.

Multi-distribution has high potential as a growth lever

Multi-distribution is the most effective way for insurers to attract new customers and increase the wallet share from existing customers. The average mature-market insurance customer holds 5.2 policies, but the average share of wallet for a single insurer is only 1.1 to 1.5 policies.

The Insurance: Global Industry Guide is an essential resource for top-level data and analysis covering the Insurance

industry. It includes detailed data on market size and segmentation, textual analysis of the key trends and competitive landscape, and profiles of the leading companies. This incisive report provides expert analysis on a global, regional and country basis.

Scope of this title:

* Contains an executive summary and data on value and segmentation

* Provides textual analysis of the industrys prospects, competitive landscape and profiles of the leading companies

* Covers Global, European, Asia-Pacific & 11 individual country markets

* Includes a five-year forecast of the industry

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